Monthly Archives: August 2013

Slideshare version of my Paul McCartney post

With help from Warren Sukernek, Amber McCrory and Brian Crouch, my “Lessons from the Paul McCartney Concert” has been turned into a SlideShare presentation. http://www.slideshare.net/SDLonline/8-customer-experience-lessons-from-paul-mccartney [SlideShare is the world’s largest community for sharing presentations – an online slide hosting service.  Users can … Continue reading

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My Favorite Bookmarks

I read a lot of books – actual, physical books with pages made out of paper.  Over the years, I’ve used a variety of different bookmarks.  My goals in finding a bookmark were always pretty consistent.  It had to be … Continue reading

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